Frequently Asked Questions
Who started Memo-Roc & Ever-Roc?
Mr. O’Donnell is the owner, President, and founder of both of these businesses.
Does your company have flat heads?
No, we do not offer these monuments.
What warranties are available for these products?
The 5-year extended warranty covers everything except acts of God. (hurricanes, tornadoes, floods)
The 1-year manufacturer’s warranty covers only manufacturing defects.
Where are the products made?
The products are made in the USA.
What colors are available for the monuments?
The primary color is black, but custom colors are available.
Do Ever-Roc Monuments Fade?
With Ever-Roc, the answer is a definitive no.”
The Science of EPDM > The secret lies in our high-performance composite. We use EPDM, a specialized rubber compound engineered specifically for extreme outdoor environments. It’s the same material used in high-end roofing and aerospace seals because it doesn’t break down under heat or cold.
The ‘Double-Shield’ Protection > But we didn’t stop there. On top of the EPDM, we integrate a proprietary UV-inhibiting ingredient directly into the rubber. This acts as a permanent, microscopic shield against ultraviolet rays. While traditional stone can dull and wood can bleach, the Ever-Roc masterpiece maintains its rich, deep finish year after year.
The Connection > Because our monuments are sun-proof, your Memo-Roc solar panel stays efficient, and your tribute stays beautiful. We’ve engineered the Ever-Roc to ensure that the memory stays as bright as the day it was placed.
How do I become a partner with Ever-Roc?
At Ever-Roc and Memo-Roc, we don’t just have ‘dealers’—we have Authorized Partners. We are looking for forward-thinking businesses that understand that the future of memory isn’t just in stone, but in sustainability and technology.
The Step-by-Step
To begin the journey, the first step is visiting our Website. There, you’ll find our Authorized Dealer Application. This isn’t just a mailing list; it’s the beginning of a vetting process where we learn about your commitment to your community and your passion for the ‘Masterpiece’ approach.
What Happens Next
Once your form is submitted, our team reviews your profile. We look for partners who are ready to master the science of our EPDM-protected composite and the power of the Memo-Roc digital platform. If there’s a match, we provide the training and tools you need to offer a product that has no borders and no competition.
What material is the Ever-Roc monument made of?
Ever-Roc monuments are made from up to 20% recycled rubber and virgin rubber, which makes a composite material, thus positioning them as a sustainable, eco-friendly memorial choice over traditional stone/granite.
How does the durability of Ever-Roc composite monuments compare to traditional stone?
Ever-Roc is engineered to be significantly more durable and requires less maintenance than traditional granite:
Porosity: Ever-Roc is a non-porous surface (zero porosity), which means it will not absorb water, oils, or acids, unlike natural granite, which has high porosity.
Freeze/Thaw: It is impervious to temperature cycling, eliminating the risk of cracking that can occur with natural granite when absorbed water freezes.
Maintenance: Ever-Roc is self-cleaning and only requires a wipe-down, whereas natural granite often requires sealing and is prone to moss and lichen growth.
Weight: The composite has a high strength-to-weight ratio, which avoids the base sinking issues associated with extremely heavy natural granite.
How can I contact your customer service?
Our customer service team is available to assist you via email or phone. We strive to respond to all inquiries within 24 hours.
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